Menu

Cookies Policy

1. WHAT ARE COOKIES?

A cookie is a text file that a web server can store on your computer’s hard drive to save certain information about you as a user. Cookies are used for various purposes, such as storing information for future visits, recognising users and avoiding the need for repeated authentication, identifying which pages you visit or saving your preferences in customisable areas.

Websites generally use cookies to obtain statistical information about their pages and analyse the behaviour of their customers and users.

Cookies used for any of the following purposes are exempt from the obligations established in Article 22.2 of the Spanish Information Society Services and Electronic Commerce Act (LSSI):

  • Enabling communication solely between the user’s device and the network.
  • Providing a service expressly requested by the user, where strictly necessary.

The following types of cookies are therefore exempt:

  • User input cookies: These are stored on the user’s device when they enter information on a website, for example, when completing an online form.
  • Authentication or user identification cookies (session cookies only): Their purpose is to identify users when they enter their login credentials.
  • User security cookies: These detect security issues or risks, such as repeated unsuccessful login attempts.
  • Multimedia player session cookies: These enable the playback of multimedia content on websites visited by the user. For example, videos that play automatically when entering a website are enabled by this type of cookie.
  • Load-balancing session cookies: These connect the website server and the user’s device to enable information to be transmitted between them.
  • User interface customisation cookies: These remember users’ preferences while browsing a website, such as their preferred language or browser.
  • Certain social content-sharing plug-in cookies: These are used when users access social media through a website, for example, when sharing an article from a website on social media.

The specific ways in which we use these technologies are described in the following sections.

2. TYPES OF COOKIES

Cookies can be classified according to the following criteria:

Depending on who installs the cookie, they may be:

First-party cookies: These are cookies sent to the user’s device from a computer or domain managed by the website operator, from which the service requested by the user is provided.

Third-party cookies: These are cookies sent to the user’s device from a computer or domain managed either by us or by a third party, where the information collected through the cookies is managed by a third party other than the website owner.

Depending on their retention period, cookies may be:

Session cookies: These remain active while the user is browsing the website and are deleted when the browsing session ends.

Persistent cookies: These remain stored on the user’s device for a longer period, making it possible to remember selected preferences without requiring users to configure certain settings each time they visit the website.

Depending on their purpose, cookies may be:

Technical cookies: These cookies are essential and strictly necessary for the proper functioning of a website and for the use of the various options and services it offers. Examples include cookies that maintain user sessions, enable security features or allow content to be shared on social media.

Personalisation cookies: These allow users to select or customise website features, such as language, regional settings or browser type.

Analytics cookies: These are used by websites to create browsing profiles and identify users’ preferences in order to improve the products and services offered. They make it possible to identify geographical areas of particular interest to users, determine which website content is most popular and collect similar information.

Advertising cookies: These store information about users’ behaviour, obtained through the continuous observation of their browsing habits, making it possible to develop a specific profile and display advertising based on that profile.

3. COOKIES USED ON OUR WEBSITE

https://rosagroup.es/ uses the following types of cookies:

Technical cookies

These allow users to browse the website, remember their passwords and use features such as the shopping basket.

Analytics cookies

We use Google Analytics cookies to measure the number of users who visit our website. These cookies allow us to measure and analyse how users navigate the website.

This information enables GESTION ATLANTICA LANZAROTE S.L. to continuously improve its services and the user experience on the website.

For further information, please consult the Google Analytics privacy information page: https://support.google.com/analytics/answer/11397207?hl=es-419

First-party and third-party cookies installed on our own domain

The following first-party and third-party cookies are used on our website and installed on our own domain:

Cookie name Purpose First-party / Third-party Duration When is it installed?
_clck Anonymously identifies users for behavioural analysis. Third-party (Microsoft Clarity) 1 year When visiting the website
_clsk Groups multiple page views into a single session for browsing analysis. Third-party (Microsoft Clarity) 1 day While browsing the website
_fbp Identifies browsers to display personalised advertising and measure conversions. Third-party (Meta/Facebook) 3 months When visiting the website
_ga Distinguishes unique users for statistical analysis. Third-party (Google Analytics) 2 years When visiting the website
_ga* Maintains session status and collects analytics data. Third-party (Google Analytics) 2 years When visiting the website
_gcl_au Measures the effectiveness of Google Ads advertising campaigns and conversions. Third-party (Google Ads) 3 months When visiting the website
cmplz_banner-status Stores the status of the cookie banner. Third-party (Complianz) 1 year When accepting or rejecting cookies
cmplz_consent_mode Stores the user’s consent preferences. Third-party (Complianz) 1 year When configuring cookies
cmplz_consented_services Records the services accepted by the user. Third-party (Complianz) 1 year When configuring cookies
cmplz_functional Stores the acceptance of functional cookies. Third-party (Complianz) 1 year When configuring cookies
cmplz_id Identifier used by the consent management system. Third-party (Complianz) 1 year When visiting the website
cmplz_marketing Stores the acceptance of marketing cookies. Third-party (Complianz) 1 year When configuring cookies
cmplz_policy_id Identifies the version of the policy accepted by the user. Third-party (Complianz) 1 year When accepting the policy
cmplz_preferences Stores the user’s preferences. Third-party (Complianz) 1 year When configuring cookies
cmplz_saved_categories Stores the categories of cookies accepted by the user. Third-party (Complianz) 1 year When configuring cookies
cmplz_saved_services Stores the services accepted by the user. Third-party (Complianz) 1 year When configuring cookies
cmplz_statistics Stores the acceptance of statistical cookies. Third-party (Complianz) 1 year When configuring cookies

Like most websites, our website includes features provided by third parties.

Our website is continuously evolving, and new designs or third-party services may be incorporated. This may occasionally change the cookie settings and result in the appearance of cookies that are not individually detailed in this policy.

Third-party cookies installed by third-party domains

The following third-party cookies are used on our website and installed by third-party domains:

Provider Cookie name When is it installed? Description Duration Further information
Google __Secure-ENID When using Google services Stores user preferences and advertising personalisation settings. 13 months https://policies.google.com/privacy
Google AEC When using Google services Security cookie used to prevent fraudulent requests. 6 months https://policies.google.com/privacy
Google NID When using Google services Stores user preferences and advertising personalisation settings. 6 months https://policies.google.com/privacy
Google SOCS When interacting with Google services Stores consent preferences. 13 months https://policies.google.com/privacy
Microsoft Clarity ANONCHK When visiting the website Indicates whether the MUID identifier is transferred to ANID for advertising purposes. Approximately 10 minutes https://privacy.microsoft.com
Microsoft Clarity MUID When visiting the website Identifies unique browsers for analytics and advertising purposes. 13 months https://privacy.microsoft.com
Microsoft Clarity SM While browsing Session synchronisation for analytics purposes. Session https://privacy.microsoft.com
Microsoft Bing MR When visiting the website Used for analytics and advertising measurement. 7 days https://privacy.microsoft.com
Microsoft Bing SRM_B When visiting the website Tracks and measures advertising campaigns. 13 months https://privacy.microsoft.com
Adform C When interacting with advertising Used for programmatic advertising and campaign measurement. 1 month https://site.adform.com/privacy-center/overview
Taboola t_gid When interacting with recommended content Identifies users for personalisation and advertising analysis. 1 year https://www.taboola.com/policies/privacy-policy
Taboola t_pt_gid When interacting with recommended content Advertising targeting and personalised recommendations. 1 year https://www.taboola.com/policies/privacy-policy
Taboola taboola_session_id When browsing Taboola content Manages sessions and tracks user interactions. Session https://www.taboola.com/policies/privacy-policy
Google DoubleClick test_cookie When Google advertising is loaded Checks whether the browser supports cookies. 15 minutes https://policies.google.com/privacy

Our website does not control the cookies used by these third parties. For further information about cookies used by social media platforms or other external websites, we recommend reviewing their respective cookie policies.

4. WHAT IS A TRACKING PIXEL?

A tracking pixel (also known as a 1×1 pixel or pixel tag) is a graphic measuring 1×1 pixels that loads when a user visits a website or opens an email.

This code contains an external link to a pixel server. When a user visits the destination website, the website’s HTML code is processed by the client, usually the user’s browser. The browser follows the link and loads the invisible graphic.

This graphic is usually hosted on a server and collects information about users.

When a user visits a website or interacts with an advertisement or email, the tracking pixel loads and sends data to the pixel server.

This makes it possible to track website traffic, interactions, user behaviour and conversions.

Tracking pixels are used to monitor user interactions for marketing and analytics purposes.

5. TYPES OF TRACKING PIXELS

Tracking pixels can be classified as follows:

Universal pixel: Allows users to be tracked across multiple pages of a website using a single pixel.

Landing page pixel: Tracks the activity of potential customers when they arrive at a brand’s website landing page. It is used to obtain information about campaigns and optimise performance.

Conversion pixel: Tracks conversions to help optimise campaigns towards a target cost per acquisition (CPA).

Time-delay pixel: Tracks the amount of time a website user spends on specific pages.

Revenue and order pixel: Collects revenue and order IDs to help optimise campaigns towards return on advertising spend targets.

Social media pixels: These pixels help track users and conversions originating from advertisements on social media platforms such as Facebook and Twitter.

Email tracking pixels: These are used to track metrics such as email opens, click-through rates (CTR) and clicks.

6. INFORMATION AND OBTAINING CONSENT FOR THE INSTALLATION OF COOKIES

https://rosagroup.es/ has made efforts to establish appropriate mechanisms for obtaining users’ consent regarding cookies, tracking pixels and web beacons that are not strictly necessary.

This includes analytics and measurement tracking technologies, which will not be installed unless the user has expressly accepted their use.

When users access our website, a pop-up window appears providing detailed information about cookies and other tracking technologies, allowing users to give their consent individually for the different categories.

Users will not be required to give their consent each time they visit the website.

We will retain users’ consent and tracking technology preferences for a maximum period of 24 months.

Before this period expires, we will request that users renew their consent regarding cookies and other tracking technologies.

7. HOW CAN I PREVENT COOKIES FROM BEING INSTALLED?

Users may reject the installation of cookies and other tracking technologies according to their preferences, except for those they expressly authorise or those of a technical nature that must be installed to ensure the proper functioning of the website.

Users can select the cookies they wish to accept or reject through the cookie consent pop-up or window that appears when accessing the website’s homepage.

However, there are other ways to prevent cookies or other tracking technologies from being installed on your device, as explained below.

Users can configure their browser to accept or reject cookies or to notify them when a server attempts to store a cookie.

Please note that disabling certain technical cookies may prevent some website features from functioning correctly.

Users may prevent Google Analytics “analytics and advertising cookies” from being stored on their devices by using the opt-out mechanisms provided by Google Analytics.

Below are some examples of how to disable cookies:

Through your browser settings:

For further information, please visit the Spanish Data Protection Agency’s website, which provides guidance on configuring privacy settings on social media platforms, browsers and mobile operating systems.

Further information.

Through third-party tools:

Third-party tools are available online that allow users to identify the cookies used by each website they visit and manage their deactivation, for example:

http://www.ghostery.com

http://www.youronlinechoices.com/es/

In all cases, users may allow or block cookies and delete their browsing data, including cookies, through their browser.

Please consult the options and instructions provided by your browser for further information.

Please note that if you accept third-party cookies, you will need to delete them through your browser settings.

8. LINKS TO OTHER WEBSITES

If you choose to leave our website through links to other websites that do not belong to our organisation, we will not be responsible for the privacy policies of those websites or for any cookies they may store on your computer.

9. HOW DO WE COLLECT AND USE IP ADDRESSES?

The website’s servers may automatically detect the IP address and domain name used by visitors.

An IP address is a number automatically assigned to a computer when it connects to the Internet.

This information allows us to subsequently process data to determine whether the user has given consent to the installation of cookies and to carry out statistical measurements only, such as identifying the number of visits to the website, the order in which pages are visited, the point of access and other related information.

10. INTERNATIONAL DATA TRANSFERS

Cookies and other tracking technologies installed on our website’s domain are installed on our server. Therefore, the data collected through them is not subject to international data transfers.

Third-party cookies installed on our website by third-party domains may be subject to international data transfers.

For further information about any international data transfers that these cookies may involve, we recommend clicking on the “Further information” section of the cookie you wish to consult.

You can find information about any transfers that may be carried out by the third parties identified in this Cookie Policy by consulting their respective policies (see the following link: https://policies.google.com/technologies/cookies?hl=es).

11. UPDATES TO OUR COOKIE POLICY

This policy is reviewed periodically to ensure that it remains up to date and may therefore be amended.

We recommend visiting this page regularly, where we will inform you of any updates.

Date: 11/09/2026

Version: V.2.0

swipe