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Cookies Policy

WHAT ARE COOKIES?

A cookie is a text file that a web server can store on your computer’s hard drive to store some type of information about you as a user. Cookies are used for various purposes such as storing data for future visits, recognizing the user and avoiding requesting authentication again, knowing which pages you visit, or saving your preferences in customizable areas… Websites normally use cookies to obtain statistical information about their web pages and analyze the behavior of their clients/users.

Cookies used for any of the following purposes are exempt from compliance with the obligations established in Article 22.2 of the LSSI:

  • To allow only communication between the user’s device and the network.

  • To strictly provide a service expressly requested by the user.

Thus, among the exempt cookies would be those whose purpose is:

  • “User input” cookies. These are those that are stored on the device when the user enters information on a website. For example, when filling out a web form.

  • User authentication or identification cookies (session only). Their function is to identify a user when they enter their credentials when logging in.

  • User security cookies. These are cookies that detect security problems or risks. For example, those that detect erroneous and repeated login attempts.

  • Multimedia player session cookies. They allow multimedia content to be played on the websites visited by the user. For example, videos that automatically play when entering a website are authorized by this type of cookies.

  • Load balancing session cookies. They connect the website server and the user’s server so that information can be transmitted between both.

  • User interface personalization cookies. These are cookies that remember user preferences while browsing a website. For example, language; selected browser; etc.

  • Certain plug-in cookies for exchanging social content. They are used when the user visits social networks through a website. For example, when sharing a website article on social networks.

The specific uses we make of these technologies are described in the following sections.

TYPES OF COOKIES

Cookies can be classified according to the following criteria:

According to who installs the cookie, these may be:

  • First-party cookies: These are those sent to the user’s terminal device from a device or domain managed by the publisher itself and from which the service requested by the user is provided.
  • Third-party cookies: These are those sent to the user’s terminal device either from a device or domain managed by us or by a third party, but the information collected from the cookies is managed by a third party other than the website owner.

According to their retention period, cookies may be:

  • Session cookies: These are those that last for the time the user is browsing the website and are deleted when browsing ends.
  • Persistent cookies: These remain stored on the user’s terminal device for a longer period, thus facilitating control of selected preferences without having to repeat certain parameters each time the website is visited.

According to their purpose, cookies may be:

  • Technical cookies: Technical cookies are those that are essential and strictly necessary for the proper functioning of a website and the use of the various options and services it offers. For example, session maintenance cookies, those that allow the use of security elements, sharing content on social networks, etc.
  • Personalization cookies: They allow the user to choose or customize website features such as language, regional settings or browser type.
  • Analytical cookies: These are used by websites to create browsing profiles and to know user preferences in order to improve the offer of products and services. They allow control of geographical areas of greater interest to a user, the most accepted web information, etc.
  • Advertising / publicity cookies: These are those that store information on user behavior obtained through continuous observation of their browsing habits, which allows developing a specific profile to show advertising based on this.

COOKIES USED ON OUR WEBSITE

https://rosagroup.es/ uses the following types of cookies on the website:

Technical cookies

They allow the user to browse the website, remember their passwords and use functionalities such as the shopping cart.

Analytics cookies

We use Google Analytics cookies to quantify the number of users who visit the website. These cookies allow measuring and analyzing the way users browse the website. This information allows GESTION ATLANTICA LANZAROTE S.L. to continuously improve its services and the experience of website users. To obtain more information, you can consult the Google Analytics privacy page:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Characteristics of the cookies used on our website:

You can consult the cookies used by our website by accessing the configuration of the installed selector. In it, you can consult the type, functionality and other details of the cookies, both those that are first-party (installed on our domain) or third-party (installed outside our domain).

Our site does not control the cookies used by these third parties. For more information about cookies from social networks or other external websites, we recommend reviewing their own cookie policies.

WHAT IS A TRACKING PIXEL?

A tracking pixel or tracking pixel (also called a 1×1 pixel or pixel tag) is a graphic of 1×1 pixel dimensions that loads when a user visits the website or opens an email.

This code contains an external link to the pixel server. If a user visits the destination website, the website’s HTML code is processed by the client, usually the user’s browser. The browser follows the link and opens the (invisible) graphic.

This graphic is usually hosted on servers and collects information about users. When a user visits a website or interacts with an advertisement or email, the tracking pixel loads and sends data to the pixel server. This allows tracking website traffic, interactions, user behavior and conversions.

It is used to track user interactions for marketing and analysis purposes.

TYPES OF TRACKING PIXELS

Tracking pixels can be classified as follows:

  • Universal pixel: Allows tracking users of your website across multiple pages through a single pixel.

  • Landing page pixel: Its function is to track potential customer activity as they arrive at the brand’s website homepage and is used to obtain information about campaigns and optimize performance.

  • Conversion pixel: The function of this pixel is to track conversions to help optimize toward CPA objectives.

  • Time delay pixel: Allows tracking the amount of time a website user spends on certain pages.

  • Revenue and order pixel: Collects revenue and order IDs to help optimize toward advertising return on investment objectives.

  • Social media pixels: These pixels help track users and conversions originating from ads on social networks such as Facebook and Twitter.

  • Email tracking pixels: Used to track metrics such as email opens, click-through rates (CTR) and clicks.

INFORMATION AND OBTAINING CONSENT FOR INSTALLATION

https://rosagroup.es/ has ensured the establishment of appropriate mechanisms to obtain user consent in relation to cookies, tracking pixels and web beacons, not strictly necessary. This includes analytical or measurement tracking devices, which will not be installed without the user’s express acceptance.

When accessing our website, a pop-up appears informing of all details regarding cookies and other tracking devices, offering granular acceptance of these.

Users will not have to give their consent every time they visit the website. We will retain their consent and tracking device preferences for a maximum period of 24 months. Before this period expires, we will request renewal of consent regarding cookies and other tracking devices.

HOW CAN I PREVENT THE INSTALLATION OF COOKIES?

The user may reject the installation of all cookies and other tracking devices according to their preferences, except those expressly authorized or those that are technical in nature and must be installed to guarantee the proper functioning of the website, indicating those they wish to install or reject in the pop-up or cookie acceptance window that appears when entering the home page. However, there are other ways to prevent cookies or other tracking devices from being installed on the device, as indicated below.

The user may configure their browser to accept or not accept the cookies it receives or to notify the user when a server wants to store a cookie. If some technical cookies are disabled, the correct functioning of some website utilities is not guaranteed.

The user may exclude the storage on their device of Google Analytics “analytical and advertising” cookies through the opt-out systems provided by Google Analytics.

Below we also provide some examples of how to disable cookies:

Through browser configuration:

Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies
Firefox: https://support.mozilla.org/es/kb/Borrar%20cookies
Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES
Chrome: https://support.google.com/accounts/answer/61416?hl=es
Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html

To expand this information, visit the Spanish Data Protection Agency website, which helps configure privacy in social networks, browsers and mobile operating systems. More information.

THROUGH THIRD-PARTY TOOLS:

There are third-party tools available online that allow users to detect cookies on each website they visit and manage their deactivation, for example:

http://www.ghostery.com
http://www.youronlinechoices.com/es/

In any case, the user can allow or block cookies, as well as delete their browsing data (including cookies) from the browser they use. Consult the options and instructions offered by your browser. Please note that if you accept third-party cookies, you must delete them from the browser options.

LINKS TO OTHER WEBSITES

If you choose to leave our website through links to other websites not belonging to our entity, we will not be responsible for the privacy policies of those websites or for the cookies they may store on the user’s computer.

HOW DO WE COLLECT AND USE IP ADDRESSES?

Web servers may automatically detect the IP address and domain name used by users.

An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows subsequent data processing in order to determine whether consent has been given for cookie installation, perform purely statistical measurements to know the number of visits made to the website, the order of visits, the access point, etc.

INTERNATIONAL DATA TRANSFER

Cookies and other tracking devices installed on our web domain are installed on our server, therefore the data collected in them is not subject to international data transfers.

Third-party cookies installed on our website by third-party domains may be subject to international data transfers. To obtain more information about possible international data transfers that these cookies may involve, we recommend clicking on the “more information” section of the cookie you wish to consult.

You can inform yourself about the transfers that, where applicable, may be carried out by the third parties identified in this Cookie Policy in their corresponding policies (see the following link: https://policies.google.com/technologies/cookies?hl=es)

UPDATING OUR COOKIE POLICY

This policy is periodically reviewed to ensure its validity and may therefore be modified. We recommend that you visit the page regularly, where we will inform you of any updates in this regard.

Date: 24/12/2025
Version: V.2.0

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